# Send notifications to an email address not associated with a user?

**URL:** <https://forum.kintone.dev/t/send-notifications-to-an-email-address-not-associated-with-a-user/576>\
**Category:** General\
**Tags:** notification\
**Created:** [September 2, 2022, 6:41pm UTC](https://forum.kintone.dev/t/send-notifications-to-an-email-address-not-associated-with-a-user/576 "2022-09-02T18:41:30Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![davidmowry](https://avatars.discourse-cdn.com/v4/letter/d/43a26b/32.png) [@davidmowry](https://forum.kintone.dev/u/davidmowry)\
**Post date:** [September 2, 2022, 6:41pm UTC](https://forum.kintone.dev/t/send-notifications-to-an-email-address-not-associated-with-a-user/576/1 "2022-09-02T18:41:31Z")

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I have an email address that I’d like to use for per-record notifications, but it will not be associated with a user account.

**How can I send emails from Kintone to just an email address?**

My use case is that I have a group mailbox that users can access. I want emails from Kintone to go to this group mailbox rather than to them individually. That way, the users would know what notifications have been taken care of.

Thanks,  
DM

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**Author:** ![Chris](https://yyz1.discourse-cdn.com/flex035/user_avatar/forum.kintone.dev/chris/32/44_2.png) [@Chris](https://forum.kintone.dev/u/Chris)\
**Post date:** [September 5, 2022, 6:17pm UTC](https://forum.kintone.dev/t/send-notifications-to-an-email-address-not-associated-with-a-user/576/2 "2022-09-05T18:17:56Z")

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Hello DM,

Using Zapier might solve your issue.

> **[Kintone Integrations | Connect Your Apps with Zapier](https://zapier.com/apps/kintone/integrations)**
>
> Instantly connect Kintone with the apps you use everyday. Kintone integrates with 5,000 other apps on Zapier - it's the easiest way to automate your work.

However, creating a user associated with your group email would be the simplest way, if possible.

Could you try this to see if it works for you?

Best,  
Chris

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<div class="post-metadata">

**Author:** ![davidmowry](https://avatars.discourse-cdn.com/v4/letter/d/43a26b/32.png) [@davidmowry](https://forum.kintone.dev/u/davidmowry)\
**Post date:** [September 6, 2022, 2:17pm UTC](https://forum.kintone.dev/t/send-notifications-to-an-email-address-not-associated-with-a-user/576/3 "2022-09-06T14:17:26Z")

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I was looking to stay within the confines of Kintone versus bringing in another service. I can do something similar with a webhook to AWS.

I could also apply the group email address to a user.  
But then that uses up a license, and we don’t have a lot of licenses to do that every time we want to send notifications to a group mailbox or a distribution list.

Sounds like I’m going to have to do the webhook.

Maybe a future enhancement to Kintone would be a feature that allows notifications to be sent to an email address (and not just to users).