Restart after the status of process management is completed

1

When the status of process management is complete, can the first user return the process status and run the process management from the beginning?

2

Hello @H_Nar,

Thank you for your question.

In Kintone, when using process management, the ability to return a record to the beginning after it reaches the "Complete" status depends on how the process management settings are configured by the app manager/administrator.

As the app manager or administrator, please try the following.

  • Go to the App Settings > Process Management in the app configuration.
  • Edit the status transitions to ensure that the "Complete" status has an option to return to the starting status.
  • Check that users or user groups have the permission to change the status even if the status is "Complete".

For more details, please take a look at the following help page which outlines different ways to set up a workflow with Process Management.

Setting Up a Basic Workflow with Process Management

https://get.kintone.help/k/en/id/040575.html

I hope this helps.

3

If I add a rejection process at the end in the completed state, won't the records that haven't been rejected remain in Assign to Me?

4

Thank you for your response.

If the process remains in a state where "Reject" can be pressed, you are correct in saying the records would stay as "Assign to Me." With Kintone native features, the only option to handle this would be through views.

In this particular case, using views, you could create a view for "Assign to Me" to exclude records in the "Completed" state.

Here is some more information on how to configure a view

Configuring Views

https://get.kintone.help/k/en/id/040612.html

I hope this helps