Dear Kintone, We have old iPad at our factory and want to use Kintone via Kintone App. But looklike our iOS version is too old. (Our iPad cannot upgrade to newer version) Could you please provide any solution for using Kintone app on old device? Thank you in advance. Nattaya
Kintone is accessible via our iOS App and Safari as a website (no iOS version limit). You can access Kintone in a mobile-optimized view or the desktop view from an iPad.
You can access Kintone in the mobile-optimized view by having a “/k/m/” on your URL:
Following Kintone help document might be helpful:
Hopefully this helps ~
Thanks for your quick response.
Please let me confirm my understanding.
Kintone do not have any old version app that support old iOS anymore, right?
> We tried to download Kintone App from Apple store but cannot download due to iOS version is too old.
and we also tried to find a way to downgrade Kintone app too.
Then, if we cannot use Kintone App on our iPad,
we have to use Kintone via web browser instead right?
- Kintone do not have any old version app that support old iOS anymore, right?
That is correct; Kintone only supports iPads with iPadOS 13.0 or later and iPhones with iOS 13.0 or later.
We do not support downgraded Kintone iOS apps at this time.
- Then, if we cannot use Kintone App on our iPad, we have to use Kintone via web browser instead right?
Yes, since your iPads do not meet the iOS App’s OS requirement, you can only access your Kintone Subdomain via Safari web browser.
You can create Kintone App (Database) customizations to connect with 3rd party services for a customized experience from your iPads.
Following are examples of Kintone App’s connected to Google Services (which intern can be accessed by your iPads):
Send emails from Kintone records with Gmail and Zapier
Feel free to post questions about these customizations in our community threads ~
Thank you for your time,