Is there a way to customize a notification with form data? For example, I would like to include some form data (like a shipping tracking number) in the email notification when the process is completed (status is “project completed”). I only see a way to include a predefined summary in the email.
Thank you
Hi Diana,
There are features such as Zapier/Webhook available.
It can be used to connect/integrate to services outside of Kintone.
Webhooks:
https://developer.kintone.io/hc/en-us/articles/115002281807-Webhooks
Send emails from Kintone records with Gmail and Zapier:
Also, just an FYI, you can change the title field section of the email subjects.
The subject of an email notification is in a fixed format.
For example, if it’s an email notification sent when a record is created,
the subject is in the following format:
[Kintone] [app name] “title field” - Record added.
The title field, also known as Record Title that you see in the above example, can be changed to a specific field.
Kintone Help - Setting the Record Title
https://get.kintone.help/k/en/user/app_settings/title_field.html
Formats for other events are listed here.
Kintone Help - Email Notification Subjects:
https://get.kintone.help/k/en/user/notifications/notification_mailsubject.html
Hopefully, this helps.
Thank you, I’ll check into the webhook option. I’ve looked into/implemented the other options previously but they don’t fit this scenario, unfortunately.