Why don't I receive email notification?

1

I receive nofitication on kintone when i updated status record, but I have not received email-notification.

when I bulk deleted records, I receive email-notification.

What wrong is this?

Thanks

2

Hello Tan,

Based on what you mentioned, it might be possible that
“Notifications to be Notified by E-Mail” in the personal settings is set to “Only To Me.’”

If this is the case, could you change the setting to “All Notifications” and see if that works?

Details about E-Mail notifications can be found on the following pages too:

Kintone - Checking Your Personal Settings about Which Notifications to Be Received by E-mail
https://get.kintone.help/k/en/trouble_shooting/notification_qa/notification_faq.html#notification_qa_notification_faq_30

Kintone - When You Cannot Receive E-mail Notifications
https://get.kintone.help/k/en/trouble_shooting/notification_qa/notification_faq.html

Thank you,
Chris

3

Thanks Chris, 

I have sent email-notification. After i chose “Send REST API notifications by e-mail” in Feature Activation then email-notification was activated.